The EasyJet Blog Part Nine (Resolution).

Meet Harriet. She arrived last week, compliments of EasyJet. No, she won't replace Harold in our hearts but she is very welcome all the same. And she is certainly snazzy!

So, the holiday is over; the refund for items bought or damage has been approved. Now, do I ask for a replacement holiday given that, although ours was certainly affected, we still managed to be happy and enjoy ourselves?

First, I had to sort out in my own multifariously-wired head why this had happened. You may be the kind of person who says, 'stuff just happens,' but I'm a Law of Cause and Effect kind of girl.

Was it karmic for something I'd done? If so, then no, don't claim another holiday. This was Justice.

Was it, however, Justice that it happened to Lion as well as me? Probably not. So, yes, do claim another holiday for his sake.

Was it that I was the agent for someone else's Karma? (that has happened before). If so, yes, do claim another holiday.

Was it going to take a huge amount of time and effort when life is about letting go and moving on? If so, no, don't claim another holiday.

I sat with this in meditation and the answer to why was so clear: I simply hadn't cleared up my thinking from last year's trip to Albuquerque to see Fr. Richard Rohr. When I went on that, I wasn't at all well and, to be honest, I'd thought the trip would be a major part of my healing. It was; but not immediately. So I was coming home, tired, a bit discouraged and bad weather delayed one of my flights which meant I lost the connection at JFK and ended up sleeping on the floor.

Being a vicar and all that, I had rather expected to be able to sleep in the chapel (!) but unfortunately, that wasn't on. So I was not at my best and, understandably, given the lost connection, Colin the Suitcase didn't make it home for another five days.

I didn't think much about it - but I certainly didn't clean up the vibration around it either. So, the Law of Cause and Effect would find it very simple for it to happen again. Nothing more than that.

So that was probably it but, even so, I wasn't entirely sure. So, the answer, for me, was to write just one, very polite, very short email to the head of Customer Services at EasyJet, outlining what had happened and respectfully requesting a replacement holiday. And then give it up to God.

I did just that, and let it go.

Within three hours, we had had a telephone call from EasyJet, apologising profusely and promising a new holiday. Now that's good customer service!

Okay it took a slight nag to get the follow-through but now we are booked to go back to Cyprus entirely at EasyJet's cost in September. We are thrilled.

And that's the end of the EasyJet blog in honour of Harold the Suitcase. Thank you for reading.

And there will be plenty more blogs to come...